Being multi-national executives with MBA’s from top B-schools,
we know what it takes to be successful business communicators. |
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 We believe: |
Effective training can only be achieved through
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| 1、CUSTOMIZED DESIGN - a training program that is tailor-made to address the specific needs of the trainees; |
| 2、INSPIRATIONAL DELIVERY - a training program that is delivered in a way that inspires trainees’ desire to learn. |
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LingoBingo Corporate Training features:
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◇ Bilingual trainers who are simultaneous conference interpreters at the highest level and who understand Chinese learners better
◇ Cross-cultural trainers with top B-school education and multi-national excutive experience
◇ ATop Research Team
◇ Customized Training Packages
◇ Measurable Results
◇ Creative ways of course delivery
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| Business Skills Module List |
Communication
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Module 1: Business Socializing
Module 2: Business Telephoning
Module 3: Phone Interviews
Module 4: Business Presentations
Module 5: Business Meetings
Module 6: Negotiation
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Module 1: Business Socializing |
-Making first contact (breaking the ice)—effective self-introduction
-Small Talks： |
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•Who, What, Where, When, Why?
•Conversation Starters
•Practice 1: At a Bus Stop
•Practice 2: At the Office
•Practice 3: At a Party |
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| -Cross-cultural business etiquette and communication |
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Module 2: Business Telephoning |
| Checklist— opening a call: |
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-Introduce yourself
-Ask for connection
-Check the name of the person you are calling
-(small talk)
-Introduce the subject of call:
-Listen actively to responses: |
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During a phone call
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-Taking messages:
-Structuring a call
-Responses
-Excuses |
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Closing a call
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-Confirmation
-Closing signals
-Thanking
-Sending regards
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Phone Conversation Etiquette |
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| Module 3: Phone Interview |
Personal traits
Types of interviews |
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-Structured interviews
-Open-ended interviews
-Group interviews
-Stress interviews
-Video/phone interviews
-Situational interviews |
Questions about possible scenarios
Procedures of an interview
Handling difficult questions
The close
Following-up after the interview |
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Module 4: Business Presentations
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-Key features of an effective presentation
-Making a good introduction: preparation and delivery
-Organization: key words and phrases for linking ideas
-Using visual aids effectively: graphs, charts and images
-Emphasizing and maximizing your message: using body language to communicate
-Managing effective Q & A |
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Module 5: Business Meetings
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-Opening a meeting (stating objectives, roles, procedure)
-Controlling the direction of a meeting (linking items and ideas)
-Interrupting (agreeing and disagreeing)
-Holding the floor (presenting the argument)
-Closing a meeting |
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| Module 6: Negotiation |
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-Preparing the ground: preparation and introductions
-Establishing positions: presenting yours, getting feedback
-Clarifying positions: active listening, effective questioning
-Managing conflict: avoiding personal criticism, tone and deflection
-Bargaining: maintaining positive communication styles
-Summarizing and agreeing to follow-up: win-win vs. zero-sum |
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Cross Cultural
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Cultural Shock Workshop
Non-verbal Communication
Working with the Americans
Values, Esthetics of Different Cultures (foreigners’ perspective on Chinese behavior)
Social Module: |
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-Food, beverage and dining etiquette
-Basics of wine culture
-Office etiquette
-Team-building workshop
-Personality assessment |
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Leadership
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-Effective Leadership vs Ineffective Leadership
-Self–awareness of personal strengths and weaknesses
-Reasons for Initial Success
-Surfacing Fatal Flaws
-On-Track vs. Derailed
-Changing Nature of Leadership
-The New Core Competency
-JGSM Leadership Model
-Foundations in Leadership
-Job of Leadership
-A Process to Achieve Expected Returns
-Approach to Life
-Applications: Organizational Change
-Applications: Problem-Solving
-Project Planning Exercise
-Assets of Teams
-Creating “Synergy” in Teams
-Conflict, Decision Making & Information
-Advantages to Collaborating
-Working Effectively in “Diverse” Teams
-Keys to Effective Decision Making in Diverse Teams |
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Business Soft Skills